For almost 20 years, Goodwin Hospitality has been the leading expert in professional mystery shopping, innovative guest surveys and customer feedback programs to help you drive your business. Trust your programs to experts who deliver quality services and professional advice through proven methodologies and years of experience.
We objectively help you measure, monitor and grow your brand with strategic and actionable solutions. Working with customers like Johnny Rockets, Celebration Cinemas, and The Works, we have helped organizations in the across industries to drive consistency across locations, improve operational efficiencies, and provide an exceptional customer experience.
If you’re looking for recruiting services, check out the newly expanded Goodwin Recruiting website.