Surveys and Research

Goodwin Hospitality offers survey solutions to gather invaluable feedback from both your guests and your employees. All of these solutions provide you access to the same in depth online reporting platform to monitor trends, retrieve archived data and receive detailed summary reports.


GUEST SURVEYS

  • Customize- we completely customize your survey to fit your unique needs.
  • Mobile Friendly- your guests will now be able to access and complete your survey directly from their smart devices.
  • Immediate Delivery- as soon as your guest completes the survey, it is sent to our online reporting platform and a customized list of recipients.
  • Accurate Feedback- on-site feedback and immediate delivery ensures that you are receiving an accurate and full assessment of your business.
  • Gather emails and build your direct marketing list.
  • Repeat Business- guests are incentivized to complete your survey with rewards or discounts for future visits.

 

EMPLOYEE SURVEYS

  • Gather detailed feedback on your employees’ experience.
  • Improve retention by monitoring trends and ensuring high morale.
  • Third party program ensures unbiased feedback.
  • Fully customizable to meet the unique needs of your business.
  • Save time and money by outsourcing your feedback collection efforts.

 

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